The Public Utilities Regulatory Commission (PURC) has announced it is probing the recent power supply hiccups that rocked the country.
In a statement dated the 11th of March, 2021, the Commission said it has also become very concerned about the situation, including the nationwide blackout that occurred on Sunday7th March, 2021.
“Whilst acknowledging the press releases from GRIDCo, ECG and NEDCo on these incidences, the PURC wishes to assure consumers that it is investigating the issue and will take appropriate regulatory action against any utility provider in the power value chain found noncompliant with regulatory standards and benchmarks,” the statement said.
Issued in the name of Executive Secretary, Mrs. Mami Dufie Ofori, the statement encouraged consumers with complaints to report to the PURC for action.
“The Commission invites affected consumers to submit their complaints to the utility service provider in the first instance and if not resolved, forward them to any of the PURC offices in their respective areas for investigation and redress.”